See our Covid-19 updates : Read more

Covid-19 Updates

Our Commitment

One of our purposes at The Amala has been our 15-year commitment to holistic wellbeing, among our guests, family members and our community.

On property, we will continue to adjust measures to remain in line with different government guidelines. This includes exceptional protocols on sanitisation per the bestin-class standards that we subscribe to as a company.

Charles Darwin once said, "It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change." These words of wisdom ring true for us now at this time of such fundamental change, when the world is anticipating the new normal. The best way to cope with change is to evolve with it. Therefore, we have adjusted our operational standards and we make sure every single of our team member has been vaccinated and will follow all procedures and work style.

Welcome Back To Bali

The Amala & The Amala Estate, being a Bali Hotel Association member, welcomes you back to Bali! For the latest on how to get to Bali and return safely, please visit – the most up-to-date travel information source. Feel free to contact our reservations team if you have any questions with regards to the current Covid-19 regulations in Bali and Indonesia

Enhanced Health & Safety Measures

Measures to support you

At The Amala & The Amala Estate, we are committed to ensuring that our guests are able to stay in a relaxed and healthy environment and our highest priority always remains our duty of care to our guest’s health, safety and well-being.

  • All team members are fully vaccinated against COVID-19
  • Comprehensive hygiene protocols and safety precautions are in place
  • Tracing of employees and guests is monitored (Peduli Lindungi).

CHSE Certified Indonesia

(Clean, Healthy, Safety and Environment) by the Indonesian Ministry of Tourism and Creative Economy, and “Era Baru” Certification by the local Balinese Government.

Safe|Hotels CovidClean 2021

Safe | Hotels CovidCleanTM 2021 – A self-assessment using a third-party provider to ensure that our hygiene measures meet highest international standards.

Cancellation Policy

As we slowly and steadily overcome this global crisis, we wanted you to have peace of mind while making your holiday plans and henceforth, to assist your travel plans we have updated our cancellation policy as below:

Direct Bookings

We continue to offer flexible rates. Kindly refer to the deposit and cancellation policies listed within your booking's terms and conditions. These can be found at the time of booking and within your confirmation email

Bookings with third parties

If you need to adjust a reservation made through another travel site or agency, please contact them directly for assistance.

At The Amala we want to make your trip as safe and enjoyable as possible. When you are ready to travel, we’ll be waiting with meaningful, memorable experiences to our guests.

We look forward to welcome you back to Bali – the Island of Gods!